Terms and Conditions

1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Reptile Basics web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Reptile Basics web site;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Reptile Basics at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on Reptile Basics web site are provided “as is”. Reptile Basics makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Reptile Basics does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall Reptile Basics or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Reptile Basics Internet site, even if Reptile Basics or a Reptile Basics authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata
The materials appearing on Reptile Basics web site could include technical, typographical, or photographic errors. Reptile Basics does not warrant that any of the materials on its web site are accurate, complete, or current. Reptile Basics may make changes to the materials contained on its web site at any time without notice. Reptile Basics does not, however, make any commitment to update the materials.

6. Links
Reptile Basics has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Reptile Basics of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications
Reptile Basics may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law
Any claim relating to Reptile Basics web site shall be governed by the laws of the State of Utah without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.

9. All of our dry goods, with the exception of heat tape and rack/cage systems, come with a 10 day money back/replacement guarantee. If you are not satisfied with your purchase or it is defective please contact us before sending it back for return instructions. Returned items must be in original packaging and unused. We CAN NOT accept returns on used or abused items. We will promptly refund your purchase price upon return of the item in its original condition. Shipping and Handling charges can not be refunded.

10. Due to the risk of damage/loss to racks and cages being shipped back and the significant loss of our initial shipping and packing expenses we can not accept returns on these items. Racks and cages are guaranteed to arrive in good condition. If there has been damage to your shipment in transit please inform us immediately. Pictures of the damages may be required and please save ALL packing material until you have contacted us-It may be required for a claim. Refund or replacement of the damaged product will be at Reptile Basics Inc. discretion.

11. Due to damage considerations we CAN NOT accept returns or exchanges on any bulbs (fluorescent, incandescent, ceramic heat emitters, deep heat projector, halogen or any other "bulb").  Please choose your items you order carefully!  Check your wattage, length, size , T5 or T8, etc BEFORE you finalize your order!

12. Reptile Basics Inc is unable to accept returns on heat tape that has been connected or wired. No warranty is offered on heat tape products whether purchased in components, pre wired by Reptile Basics or installed in any Reptile Basics rack or caging system.

13. The consumer MUST use an appropriate thermostat or rheostat with ALL heat tape and heated cage/rack products. The consumer is also responsible for the installation and maintenance of these products. We can not stress the need for this enough. Your safety and the safety of your animals depends on it.

If you have any questions please contact us

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